Tele Calling Executive

• *JOB DESCRIPTION – CRM EXECUTIVE**

• *Department:** Sales
• *Location:** Coimbatore
• *Position:** Tele Calling Executive

• *Position Summary**

We are looking for a customer\-focused **Tele Calling Executive** to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience.

• *Key Responsibilities**

• Handle customer enquiries and communications.
• Maintain accurate customer information and CRM records.
• Follow up with customers and support customer retention.
• Coordinate with the Sales Head regarding customer requirements.
• Update customer\-related information regularly in the CRM.
• Track customer follow\-ups and pending enquiries.
• Understand customer requirements and provide appropriate support.
• Maintain customer\-related reports and documentation.
• Coordinate with the sales team for smooth customer service.
• Support the sales team in improving customer conversion and retention.

• *Required Skills**

• Customer/consumer handling
• CRM management
• MS Excel
• Good communication skills
• Follow\-up skills
• Customer relationship management
• Reporting and documentation
• **Candidate Requirements**
• **Qualification:** Any UG Degree
• **Experience:** 1 \- 2 years
• **Age:** 23–30 years preferred
• **Languages:** Tamil \& English

• *Compensation \& Benefits**

• **Salary:** ₹13,000 – ₹18,000 per month
• **Incentive:** Applicable after 3 months

Pay: ₹13,000\.00 \- ₹18,000\.00 per month

Work Location: In person