Tele Marketing Executive

Key Responsibilities

• Manage all incoming leads from WhatsApp, phone calls, website, Meta ads, and other marketing channels.
• Contact new leads promptly and understand customer requirements.
• Qualify leads and schedule appointments for the sales team.
• Maintain accurate customer records in the CRM.
• Follow up with prospects regularly until closure.
• Coordinate with the sales and technical teams for customer appointments and project updates.
• Track lead status and prepare daily and weekly reports.
• Ensure no lead is missed and maintain high response times.
• Handle customer queries professionally and provide basic product information.

Requirements

• Excellent communication skills in Tamil and English.
• Strong phone etiquette and customer service skills.
• Basic computer knowledge (MS Excel, Google Sheets, CRM software).
• Ability to manage multiple customer conversations simultaneously.
• Good organizational and follow\-up skills.
• Prior experience in telecalling, CRM, customer support, or lead management is preferred.

Preferred Qualifications

• 1–3 years of experience in lead management, customer support, telecalling, or sales coordination.
• Experience with CRM software such as Zoho CRM is an advantage.

Pay: ₹10,000\.00 \- ₹15,000\.00 per month

Work Location: In person