Telecaller Executive (Work from Home)

Job description

• *Role: Telecaller**
• *Work Location:** Hybrid (5 days WFH \+ Saturday from office, Mumbai)
• *Employment Type:** Full\-Time \| 6\-day work week
• *Pay:** ₹20,000 per month \+ incentives
• *Company:** Tribe Catalyst (Hiring on behalf of a Well\-Reputed EdTech Client)

• *About Tribe Catalyst:**

Tribe Catalyst is a specialized HR and recruitment partner for EdTech startups. We focus on sourcing high\-quality talent and streamlining hiring processes, enabling companies to scale efficiently.

• *About the Role:**

We are hiring enthusiastic, result\-oriented Telecallers for a leading EdTech client. You will be the first point of contact for prospective students and parents, understanding their learning needs, sharing information about educational programs, and setting up counseling sessions with the admissions team. If you enjoy talking to people, have a knack for persuasion, and want to help families make informed decisions about education, this role is a great fit. **Freshers are very welcome to apply.**

• *Key Responsibilities:**

• Make outbound calls to prospective leads.
• Explain educational programs and services in a clear and engaging manner.
• Qualify leads by understanding their requirements and interest.
• Schedule counseling/demo sessions with the concerned team.
• Follow up with interested prospects to maximize conversions.
• Maintain accurate records of calls and customer interactions in the CRM.
• Work towards daily and monthly calling and conversion targets.
• Coordinate with internal teams to ensure a smooth candidate/customer experience.

• *Requirements:**

• Minimum qualification: Bachelor's degree. Candidates currently pursuing a Master's or graduation are not eligible.
• 0\-1 year of experience in telecalling or telesales is a plus, but freshers are very welcome to apply.
• Excellent communication skills in English and a regional language.
• Strong convincing and interpersonal skills.
• Basic computer knowledge, familiarity with CRM tools is an advantage.
• Comfortable working in a target\-driven environment.

• *Benefits:**

• Competitive salary with performance incentives, no upper cap.
• Hands\-on training and continuous learning support.
• Real career growth opportunities.
• Friendly, collaborative work environment.

• *Work Structure:**

This is a hybrid role, 5 days work from home with Saturdays from the office in Mumbai, offering the flexibility of remote work along with regular in\-person collaboration with the team.

• *Additional Information:**

Applicants must have a personal laptop/PC with a stable, high\-speed Wi\-Fi connection for the WFH days.

Benefits

• Internet reimbursement
• Paid sick time
• Work from home

Work Location: Remote

Pay: ₹20,000\.00 per month

Benefits

• Flexible schedule
• Paid sick time
• Paid time off
• Work from home

Work Location: In person