Tellecaller Malayalam

Job Description: Customer Support Executive

\*Position:\* Customer Support Executive

\*Vacancy:\* 1

\*Preferred Language:\* Malayalam

\#\#\# Job Responsibilities

\- Handle daily inbound and outbound customer calls.

\- Make outbound calls to customers for pickup confirmation, scheduling, and follow\-ups.

\- Attend incoming customer calls and resolve basic queries professionally.

\- Coordinate with field executives and logistics teams to ensure timely pickup services.

\- Maintain daily call records, customer details, and follow\-up status.

\- Provide accurate information to customers and ensure a positive customer experience.

\#\#\# Required Skills \& Qualifications

\- Good verbal communication skills in English.

\- \*Malayalam\-speaking candidates will be preferred.\*

\- Basic computer knowledge and familiarity with MS Excel.

\- Good telephone etiquette and customer\-handling skills.

\- Ability to manage multiple calls and follow\-ups daily.

\- Freshers with good communication skills may also apply.

\#\#\# Candidate Profile

We are looking for a proactive, polite, and customer\-focused candidate who can efficiently manage inbound and outbound calls and coordinate with the operations team.

\*Interested candidates:\* Please share your updated resume along with current location, relevant experience, and expected salary.

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Work Location: In person