U
tellecaller
Urban PartnersUP, IN1d ago
Full-timevia indeed
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Job Description
Job Summary
We are looking for an enthusiastic and customer\-oriented **Telecaller Executive** to connect with prospective clients, qualify leads, schedule site visits, and support the sales team in generating business. The ideal candidate should have excellent communication skills, a persuasive personality, and the ability to build positive customer relationships over the phone.
Key Responsibilities
- Make outbound calls to prospective customers from company\-generated leads and databases.
- Receive and handle inbound customer inquiries professionally.
- Understand customer requirements and explain project details clearly.
- Qualify leads and identify potential buyers.
- Schedule site visits and appointments for the sales team.
- Maintain regular follow\-ups with interested prospects.
- Update customer information and call records in the CRM.
- Coordinate with the sales team to ensure smooth lead handover.
- Achieve daily call targets, lead generation goals, and appointment booking targets.
- Resolve basic customer queries and escalate complex issues when required.
- Maintain professionalism and excellent customer service during every interaction.
Required Qualifications
- Bachelor's degree in any discipline
- 0–2 years of experience in telecalling, customer service, BPO, or sales. Freshers with good communication skills are welcome to apply.
- Excellent verbal communication skills in Hindi. Basic English communication is an added advantage.
- Good listening, persuasion, and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work in a target\-oriented environment.
Preferred Skills
- Strong communication and convincing ability.
- Customer\-focused attitude.
- Positive and energetic personality.
- Time management and multitasking skills.
- Ability to build rapport with customers quickly.
- Experience with CRM software is an added advantage.
- Prior experience in the real estate industry will be preferred.
Interested candidates can share updated resume on whatsapp 9654473123/ 9873147669
Pay: ₹15,000\.00 \- ₹25,000\.00 per month
Benefits
- Cell phone reimbursement
- Flexible schedule
Ability to commute/relocate
- Noida, Uttar Pradesh (Noida): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s)
- How many years of experience do you have in real estate Industry ?
Education
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Noida
- Posted
- 1d ago
- Source
- Indeed