Track Manager (Support & Operations)

Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Google Workspace Lead / Architect – L3\.2

Role Summary

Lead the architecture, governance, security, and strategic roadmap for enterprise Google Workspace services and collaboration platforms.

Key Responsibilities

Define enterprise Google Workspace architecture standards.

Lead large\-scale transformation and migration programs.

Design secure collaboration and productivity solutions.

Architect Google Workspace identity, security, and compliance frameworks.

Implement Zero Trust and Context\-Aware Access strategies.

Design enterprise email security and compliance solutions.

Lead Google Workspace\-Cloud Identity integration projects.

Define governance, retention, DLP, and information protection strategies.

Drive automation and operational excellence initiatives.

Conduct licensing optimization and platform assessments.

Provide executive\-level consulting and technical guidance.

Collaborate with Google, partners, and customer stakeholders.

Technical Skills

Enterprise Google Workspace Architecture

Google Cloud Identity

Security Center

Context\-Aware Access

Google Vault

DLP \& Compliance Management

SAML / SSO Integration

API \& Automation Frameworks

Endpoint Management

Security \& Governance Frameworks

Experience

10–15\+ years of IT experience

7\+ years in Google Workspace architecture, consulting, or leadership roles

Preferred Certifications

Google Professional Collaboration Engineer

Google Professional Cloud Architect

Google Workspace Administrator

Google Professional Security Engineer

Leadership Expectations

Service Ownership and Governance

Customer \& Executive Stakeholder Management

Technical Architecture Reviews

Security and Compliance Leadership

Transformation and Migration Leadership

Automation and Innovation Strategy

Risk Assessment and Mitigation

Team Mentoring and Capability Development

Strategic Roadmap Planning

Key Technologies Across Levels

Gmail

Google Drive

Google Meet

Google Chat

Google Calendar

Google Groups

Google Vault

Cloud Identity

Endpoint Management

Security Center

Context\-Aware Access

GAM (Google Apps Manager)

Google Workspace Migration Tools

APIs \& Automation Tools

Key Responsibilities

1\. Improve the operational systems, processes and policies in support of organizations mission \- specifically, support better management reporting, information flow and management, business process and organizational planning

2\. Understand client requirements and accountable in ensuring support team is meeting client expectations

3\. To lead and mentor the project team and ensure transparent communication of project goals.

4\. Brining new ideas and innovation for process development and overall organizational progress.

5\. To provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.

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