Track Manager (Support & Operations)

Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Job Description – Intune Engineer (L3\.2\)

Role Summary

The Intune L3\.2 Engineer is a Principal/Lead Engineer responsible for enterprise architecture, platform governance, strategic roadmap planning, security transformation initiatives, and global endpoint management modernization across the Microsoft ecosystem.

Key Responsibilities

Own enterprise Intune architecture and roadmap.

Design global endpoint management and security strategies.

Lead large\-scale Intune migration and transformation projects.

Architect Cloud Native endpoint management solutions.

Drive Zero Trust implementation initiatives.

Design enterprise Conditional Access and compliance frameworks.

Define governance, standards, and operational models.

Lead platform optimization and automation initiatives.

Provide executive\-level technical consultation.

Review and approve solution designs and major changes.

Drive service improvements and operational excellence.

Mentor L2, L2\.3, and L3 engineers.

Technical Skills

Enterprise Architecture

Microsoft Intune Architecture

Endpoint Management Strategy

Cloud\-Native Workplace Solutions

Enterprise Mobility \& Security

Security \& Compliance

Zero Trust Architecture

Advanced Conditional Access

Privileged Access Management

Risk\-Based Access Controls

Endpoint Security

Microsoft Defender Suite

Endpoint Privilege Management

Attack Surface Reduction

Compliance Frameworks

Automation \& Integration

Advanced PowerShell

Microsoft Graph API

Logic Apps

Automation Runbooks

API Integrations

Advanced Deployments

Global Autopilot Deployments

Co\-Management Architecture

Tenant Consolidation \& Migration

Cross\-Tenant Device Migration

Leadership

Solution Governance

Technical Leadership

Architecture Reviews

Service Transformation

Experience

10\+ years of EUC/Workplace Services experience.

7\+ years in Microsoft Intune/MEM architecture and administration.

Experience delivering large\-scale enterprise mobility and endpoint transformation programs.

Preferred Certifications

• *Microsoft Certified:** Endpoint Administrator Associate (MD\-102\)

• *Microsoft Certified:** Azure Administrator Associate

• *Microsoft Certified:** Enterprise Administrator Expert

Microsoft Security Operations Analyst Associate

ITIL Foundation / ITIL 4

Key Responsibilities

1\. Improve the operational systems, processes and policies in support of organizations mission \- specifically, support better management reporting, information flow and management, business process and organizational planning

2\. Understand client requirements and accountable in ensuring support team is meeting client expectations

3\. To lead and mentor the project team and ensure transparent communication of project goals.

4\. Brining new ideas and innovation for process development and overall organizational progress.

5\. To provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.

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