Vice President, Technical Writer

We’re seeking a future team member for the role of Product Owner to join our Data Solutions \& Services team. This role is located in PUNE.

• *In this role, you’ll make an impact in the following ways:**

• Own the creation and maintenance of clear, accurate, and user\-focused technical documentation for data management, governance, platform, and product capabilities, including user guides, operating procedures, process documentation, release notes, FAQs, and training materials.
• Partner with Product, Engineering, Governance, and business stakeholders to understand complex capabilities and translate them into structured, easy\-to\-consume documentation for both technical and non\-technical audiences.
• Drive the documentation lifecycle from requirements discovery and drafting through review, approval, publication, version control, and ongoing maintenance as products and processes evolve.
• Define and maintain documentation standards, templates, terminology, and information architecture across products to improve consistency, usability, discoverability, and adoption.
• Support product launches, adoption, and change\-management activities through release communications, onboarding content, process walkthroughs, training material, and self\-service knowledge assets.
• Document end\-to\-end product workflows, roles, decision points, system interactions, APIs, data flows, metadata, lineage, data quality, controls, and regulatory requirements in partnership with subject matter experts.
• Use user feedback, support trends, and adoption signals to continuously improve product documentation and identify opportunities for stronger self\-service and user experience.
• Apply AI\-assisted authoring and knowledge\-management techniques, with appropriate human review and governance, to improve documentation speed, consistency, and reuse.

• *To be successful in this role, we’re seeking the following:**

• Bachelor’s degree or equivalent experience in Product Management, Technical Communication, Computer Science, Information Systems, Data Management, English, or a related discipline.
• Demonstrated experience in a Product Owner, Business Analyst, Technical Writer, or similar role, with strong hands\-on responsibility for documenting enterprise software, data platforms, governance processes, or other complex technology capabilities.
• Strong ability to understand APIs, data flows, system interactions, metadata, lineage, data quality, controls, and workflow concepts well enough to translate them into accurate product and user documentation.
• Excellent written communication, editing, and information\-structuring skills, with the ability to simplify complex technical and business concepts without losing accuracy.
• Experience working with Product, Engineering, Operations, Risk, Compliance, or Governance stakeholders in an Agile delivery environment, with the ability to gather requirements and drive documentation through review and sign\-off.
• Working knowledge of documentation and collaboration tools such as Microsoft 365, SharePoint, Confluence, Jira, Miro, or similar platforms; familiarity with structured authoring, docs\-as\-code, or knowledge\-management approaches is a plus.
• Comfort working in an evolving product environment, managing multiple documentation streams, and proactively identifying gaps or inconsistencies in requirements, processes, and user guidance.
• Experience with AI\-enabled documentation, knowledge search, or content\-generation tools is preferred, along with an understanding of validation, traceability, and controlled publishing in regulated environments.
• Strong stakeholder\-management and product ownership skills, with the ability to drive reviews, resolve ambiguity, prioritize documentation needs, and obtain timely sign\-off from subject matter experts.