This role, based in Andheri East and requiring night shift work, provides support in two primary areas: Collections & Accounts Receivable and Business Operations (BizOps). For Collections, responsibilities include reviewing weekly aging reports to pinpoint overdue accounts, sending payment reminder emails, making outbound calls to discuss outstanding invoices and secure payment commitments, and following up on promised payment dates while updating collection notes. The role involves sharing payment plan options with customers and escalating critical accounts or disputes to the client and internal teams. For BizOps support, the associate is expected to learn and process all assigned workflows. Key tasks include creating and updating promotional deals in the client platform and performing product linking activities to ensure accurate product mapping within the system.