Workspace Lead

Job Title: Workspace Lead ● Department: Spaces ● Reporting To: Head of Spaces ● Location: Gurugram,India ● Employment Type: Full\-time About Outposter Outposter South Asia Pvt. Ltd. is part of Outposter, an outsourcing and offshoring consulting company headquartered in Brisbane, Queensland, Australia. Founded in 2020, Outposter supports businesses across Australia, the Philippines, India, Singapore, and Vietnam with recruitment, employment, payroll, HR, compliance, security, and ongoing workforce support. With 500\+ employees, Outposter is ISO 27001 Certified, B Corp Certified, and recognised as a Best Place to Work. Website: https://outposter.com.au/ LinkedIn: https://in.linkedin.com/company/outposterteam About the Role The Workspace Lead is responsible for managing workspace operations and facilities across the organisation, ensuring a safe, functional, and compliant workplace that supports employee productivity. Reporting to the Head of Spaces, this role oversees daily facilities operations, staff and vendor performance, workspace utilisation, operational budgets, and compliance with health, safety, and information security standards. The role requires a proactive and adaptable professional who can manage competing priorities, coordinate across teams, and continuously improve workplace operations. Key Responsibilities 1\. Workspace Operations \& Facilities Management ● Oversee daily workspace activities, including cleaning, security, seating arrangements, and office supplies. Outposter Outposter South Asia Pvt Ltd \- Tower\-B Unitech Cyber Park, Sector 39, Gurugram, Haryana, 122003, India legal@outposter.com.au ● Ensure facilities remain functional, safe, clean, and compliant with company standards. ● Identify workspace issues proactively and coordinate timely maintenance and repairs. ● Minimise operational disruptions and maintain workplace readiness. 2\. Staff \& Vendor Management ● Supervise front desk, housekeeping, facilities maintenance, and safety support staff. ● Monitor the performance of facilities, cleaning, and security vendors. ● Ensure service quality, adherence to service\-level agreements (SLAs), and timely completion of assigned tasks. ● Manage staff schedules, responsibilities, and performance to maintain operational efficiency. 3\. Workspace Planning \& Utilisation ● Manage seating allocations, meeting room usage, and workspace arrangements. ● Coordinate workspace requirements for new employees and visitors. ● Support employee onboarding by ensuring workspaces are prepared and available. ● Optimise workspace utilisation and inventory in line with changing business requirements. 4\. Customer Service \& Stakeholder Support ● Act as the primary point of contact for workspace\-related concerns. ● Respond to employee and stakeholder requests promptly and professionally. ● Coordinate with relevant teams and vendors to resolve operational issues. ● Maintain a service\-oriented approach while balancing operational priorities. 5\. Health, Safety \& Compliance ● Ensure adherence to health, safety, and environmental standards. ● Implement workplace policies, including the Clean Desk Policy and emergency procedures. ● Conduct regular workspace inspections and audits. ● Support emergency preparedness, risk mitigation, and workplace safety initiatives. 6\. Reporting \& Administration ● Maintain accurate records of maintenance requests, workspace occupancy, and inventory. ● Prepare reports on workspace utilisation, operational issues, and facilities performance. ● Assist with monitoring operational budgets and reporting budget variances. ● Maintain appropriate documentation to support management decisions. Outposter Outposter South Asia Pvt Ltd \- Tower\-B Unitech Cyber Park, Sector 39, Gurugram, Haryana, 122003, India legal@outposter.com.au 7\. Agile Practices \& Continuous Improvement ● Follow company Agile practices and participate in relevant workflows and activities. ● Adapt to changing priorities and collaborate effectively across teams. ● Identify opportunities to improve workplace processes, service delivery, and operational efficiency. ● Contribute suggestions and feedback to support continuous improvement. Required Skills \& Experience ● Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field is preferred. ● Minimum of 3–5 years of experience in facilities management, workspace management, or operations. ● Proven experience supervising internal staff and external vendors. ● Experience managing office infrastructure, maintenance, and workplace safety compliance. ● Strong understanding of health, safety, and environmental regulations. ● Proficiency in workspace management systems, inventory tracking, and reporting tools. ● Basic understanding of budgeting, procurement, and vendor management processes. ● Excellent communication, organisation, problem\-solving, and stakeholder management skills. ● Ability to manage multiple priorities in a fast\-paced environment. ● High level of reliability, accountability, adaptability, and attention to detail. Working Conditions ● Primarily onsite, with occasional support required for events or special projects. ● Shift work may be required depending on facilities operations. ● Availability on critical working days, including holidays, may be required. ● Must comply with organisational attendance policies and operational requirements. Information Security \& Compliance The successful candidate must adhere to company information security policies, procedures, and applicable ISO 27001 standards to safeguard company and client information. The role also requires compliance with internal policies, relevant regulatory requirements, and Agile working practices. Why Join Outposter? ● Competitive salary package ● Group health insurance ● Flexible work arrangements, where applicable Outposter Outposter South Asia Pvt Ltd \- Tower\-B Unitech Cyber Park, Sector 39, Gurugram, Haryana, 122003, India legal@outposter.com.au ● 13 paid public holidays annually ● Career growth and professional development opportunities ● Collaborative and supportive work environment Outposter South Asia Pvt. Ltd. 20th Floor, Tower C, DLF Building No. 5, DLF Cyber City, Gurgaon\-122002, India Email: legal@outposter.com.au Website: https://outposter.com.au/ LinkedIn: https://in.linkedin.com/company/outposterteam People, powered.

Pay: ₹100,000\.00 \- ₹540,000\.00 per year

Work Location: In person