myG is looking for an experienced Area Manager – Service to oversee the operations and business performance of assigned myG Care service centers. The role involves managing service operations, customer experience, inventory control, audit compliance, and team performance across multiple locations.
*Key Responsibilities**
Manage daily operations of service centers
Ensure customer satisfaction and timely complaint resolution
Monitor branch business performance and service KPIs
Handle inventory, spare management, and audit compliance
Lead and develop service teams across branches
Conduct branch visits and operational reviews
Coordinate with internal teams and service partners
*Requirements**
Minimum 5\+ years experience in After\-Sales Service / Support Operations
Diploma or Graduation in relevant field
Experience in Consumer Electronics / Mobile / Service Operations preferred
Strong leadership, communication, and team management skills
Willingness to travel within assigned region
*Preferred Skills**
✔ Team Leadership
✔ Customer Service Management
✔ Operations \& Inventory Management
✔ Analytical \& Reporting Skills
✔ Good Team Player
*Benefits**
✔ Attractive Incentives
✔ Career Growth Opportunities
✔ Dynamic Work Environment
✔ Opportunity to work with Kerala’s leading retail service network