Assistant Manager - Operations

Coimbatore, IND

• Job Category: Operations Group
• Job Type: Full time
• Reqid: J0109131

IND \| Coimbatore \| Jayem Records and Data Private Limited Door No. 103\-1, Ulaipalar Street

Full time

J0109131

• *Project Location: Tamil Nadu, India**

• *Employment Type: 12\-18 months contract on Iron Mountain's Payroll (Extendable)**

• *Experience: Minimum 6 Years of Relevant Experience. Should be able to speak and write in Tamil**

• *Qualification: Science or Commerce Graduate Preferred**

• *Notice Period: Mandatory – Less than 30 days, immediate joiners preferred**

Iron Mountain is seeking an **experienced and results\-driven Assistant Manager \- Operations** to join our **Global Digital Solutions (GDS)** team.

In this role, you will be responsible for managing end\-to\-end scanning and digitization operations for a high\-volume, time\-sensitive project in Tamil Nadu, leading an operations workforce of at least 50 personnel while driving production performance, quality standards, and strict adherence to document custody and information security protocols.

You will join a dynamic Global Digital Solutions team dedicated to delivering high\-volume document management, process optimization, and digital transformation solutions to our key customer accounts.

• *What You’ll Do**

In this role, you will

• **Responsibility 1:** Manage day\-to\-day scanning, document preparation, indexing, and image processing workflows to meet daily, weekly, and shift\-wise production volume targets.
• **Responsibility 2:** Collaborate with project management, quality assurance, information technology support, human resources, and client representatives to ensure uninterrupted operations and seamless service delivery.
• **Responsibility 3:** Ensure compliance with organizational standards, approved **Standard Operating Procedures (SOPs)** , contractual **Service Level Agreements (SLAs)** , and confidentiality policies.

• *What You’ll Bring**

The ideal candidate will have

• **6\+ years** of professional experience in operations management, business process services, or high\-volume scanning and digitization environments, with demonstrable experience leading a team of at least 50 personnel.
• **Strong knowledge** of digitization workflows, **Management Information Systems (MIS)** dashboards, Microsoft Excel analysis, **Optical Character Recognition (OCR)** tools, and quality control methodologies.
• **Proven ability** in workforce planning, productivity tracking, root cause analysis, and **Turnaround Time (TAT)** optimization in fast\-paced, target\-driven environments.
• **Science or Commerce Graduate degree** preferred; fluent communication skills in **Tamil** (spoken, read, and written) and a notice period of **less than 30 days** are mandatory.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement

• *Requisition:** J0109131

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.