JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Overview
The Assistant Facility Manager – Technical is responsible for managing and ensuring smooth operation of all technical services within the facility, including MEP systems. The role focuses on uptime, compliance, vendor management, preventive maintenance, and delivering high\-quality technical services in a large, complex commercial environment like Manyata Tech Park.
Key Responsibilities
1\. Technical Operations \& MaintenanceOversee day\-to\-day operations of Mechanical, Electrical, and Plumbing (MEP) systems including HVAC, DG sets, UPS, electrical panels, STP/ETP, and water systems.
Ensure 100% uptime of critical systems supporting business continuity.
Implement preventive and predictive maintenance programs as per OEM guidelines.
Monitor system performance and take corrective actions to minimize downtime.
2\. Service Delivery ExcellenceEnsure all technical services are delivered as per defined service levels and maintenance strategy.
Conduct regular inspections of plant rooms, equipment, and systems.
Maintain service delivery standards aligned with organizational and client expectations.
3\. Vendor \& Contractor ManagementManage and supervise technical service vendors and contractors.
Ensure compliance with scope of work, SLAs, and safety standards.
Conduct performance evaluations and drive accountability through KPIs.
Verify vendor billing in line with contracts and service delivery.
4\. Customer \& Stakeholder EngagementAct as the key technical point of contact for client stakeholders within the park.
Address and resolve technical issues raised by occupants in a timely manner.
Build strong relationships with tenants, occupants, and internal teams.
5\. SLA \& Performance MonitoringDefine, track, and report SLA/KPI performance for all technical services.
Maintain logs, reports, and dashboards related to system uptime and service efficiency.
Drive continuous improvement in technical operations through analytics and insights.
6\. Financial ManagementMonitor and control technical budgets including maintenance, utilities, and repairs.
Identify opportunities for cost optimization and energy savings.
Support preparation of budgets and track expenditure against plan.
7\. Energy \& Sustainability ManagementTrack energy consumption and drive energy efficiency initiatives.
Implement sustainability practices (water conservation, waste reduction, green initiatives).
Support ESG and sustainability reporting requirements.
8\. Statutory Compliance \& SafetyEnsure compliance with all statutory regulations (electrical safety, fire safety, pollution control, etc.).
Maintain all statutory documentation, logs, and audit readiness.
Conduct regular safety checks, risk assessments, and emergency drills.
Ensure adherence to EHS (Environment, Health \& Safety) standards.
9\. Project \& Transition SupportSupport minor technical projects such as upgrades, refurbishments, and installations.
Collaborate with project teams during fit\-outs or expansions.
Ensure smooth transition of new assets into operations.
Key Systems ManagedElectrical Systems (HT/LT Panels, Transformers, DG Sets, UPS)
HVAC Systems (Chillers, AHUs, FCUs)
Plumbing Systems \& Water Management
Fire \& Life Safety Systems
BMS (Building Management Systems)
Key Skills \& CompetenciesStrong technical knowledge of MEP systems
Vendor and contract management
Problem\-solving and troubleshooting abilities
Knowledge of statutory compliance and safety regulations
Financial and cost management skills
Strong communication and stakeholder management
Ability to work in a fast\-paced, large campus environment
Qualifications \& ExperienceBachelor’s Degree / Diploma in Electrical / Mechanical Engineering
5–8 years of experience in technical facilities management (preferably IT parks / commercial complexes)
Experience managing large\-scale campuses like tech parks is highly preferred
Preferred CertificationsElectrical Supervisor License (mandatory/preferred)
NEBOSH / IOSH
Certified Facility Manager (CFM) / FMP (added advantage)
Key Performance Indicators (KPIs)System uptime and breakdown response time
SLA/KPI adherence
Energy consumption and savings
Compliance audit scores
Budget adherence
Client/tenant satisfaction
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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