1\. Warehouse Operations Management
- Manage day\-to\-day warehouse activities including receiving, storage, picking, packing, dispatch, and returns.
- Ensure smooth execution of e\-commerce order fulfillment processes.
- Monitor warehouse productivity and maintain operational efficiency.
- Coordinate with logistics partners to ensure timely deliveries.
- Ensure proper utilization of warehouse space and storage systems.
- Maintain warehouse housekeeping and operational standards.
2\. Inventory Management \& Control
- Monitor inventory accuracy and stock availability.
- Conduct daily, weekly, and monthly stock audits.
- Investigate inventory discrepancies and implement corrective actions.
- Ensure proper stock rotation and inventory aging management.
- Maintain inventory records within ERP/WMS systems.
- Monitor slow\-moving, non\-moving, and damaged inventory.
3\. Order Fulfillment \& Dispatch Management
- Ensure all customer orders are processed within defined timelines.
- Monitor picking, packing, and shipping accuracy.
- Ensure compliance with order fulfillment SLAs.
- Coordinate with courier and logistics partners for dispatch planning.
- Minimize order cancellations due to stock inaccuracies.
- Monitor order backlog and take corrective measures when required.
4\. Returns \& Reverse Logistics Management
- Oversee product returns, exchanges, and replacement processes.
- Ensure timely inspection and disposition of returned products.
- Coordinate with customer service and logistics teams for resolution of return cases.
- Analyze return trends and recommend process improvements.
- Maintain accurate records of reverse logistics activities.
5\. Team Leadership \& Workforce Management
- Supervise warehouse supervisors, team leaders, and warehouse associates.
- Allocate daily tasks and monitor workforce productivity.
- Conduct employee training on warehouse processes and safety procedures.
- Evaluate employee performance and provide coaching for improvement.
- Ensure adequate manpower planning for peak sales periods and promotions.
- Maintain employee discipline and attendance compliance.
6\. Process Improvement \& Productivity Enhancement
- Identify opportunities to improve warehouse efficiency.
- Implement best practices for picking, packing, storage, and dispatch.
- Reduce order processing time and operational costs.
- Participate in warehouse automation and digital transformation initiatives.
- Drive continuous improvement projects to enhance productivity.
7\. Safety, Compliance \& Quality Control
- Ensure compliance with warehouse safety standards and company policies.
- Conduct regular safety inspections and risk assessments.
- Ensure proper handling and storage of products.
- Monitor adherence to SOPs and operational guidelines.
- Ensure compliance with statutory and regulatory requirements.
- Maintain quality standards throughout warehouse operations.
8\. Reporting \& Documentation
- Prepare daily, weekly, and monthly operational reports.
- Track warehouse KPIs and performance metrics.
- Generate inventory, fulfillment, dispatch, and productivity reports.
- Maintain accurate documentation for audits and compliance reviews.
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Pay: ₹8,086\.00 \- ₹35,000\.00 per month
Work Location: In person