TripJack: A Great Place to Work® and the trusted tech platform for over 60K\+ travel agents across India! We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners. With over 35\+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750\+ airlines, 2 Mn\+ Hotels including services across Corporate Travel, Travel assistance and
Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre\- and post\-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking \& management experience for our agent partners. **Role Summary**
The Assistant Market Manager – Domestic Chains will be responsible for supporting the management and growth of domestic hotel chain partnerships across assigned regions. The role will focus on coordination, operational support, rate competitiveness, inventory follow\-ups, issue resolution, and ensuring smooth execution between hotel partners and internal teams.
The position will act as a bridge between Contracting, Operations, Connectivity, and Support teams to improve supplier performance and overall marketplace competitiveness. **Key Responsibilities****Supplier Coordination \& Relationship Support*** + Coordinate with domestic hotel chains for day\-to\-day requirements.
+ Support Market Managers in maintaining healthy supplier relationships.
+ Follow up with hotels for rates, promotions, inventory, and contract updates.
+ Ensure timely resolution of hotel escalations and operational concerns.
+ Coordinate for loading of promotional offers and tactical campaigns.
+ Follow up for inventory availability during high\-demand periods.
+ Assist in optimizing rate plans and room mapping accuracy.
+ Track pending contracts, renewals, and onboarding activities.
+ Support issue resolution related to mapping, rate mismatch, sold\-out concerns, and booking\-related escalations.
+ Maintain regular MIS and tracker updates for assigned chains.
+ Share performance observations with Market Managers for corrective action.
+ Assist in improving share of wallet from key domestic chains.
+ Maintain proper documentation and communication records.
+ Strong follow\-up and relationship management ability
+ Basic understanding of hotel contracting and OTA/B2B hotel distribution
+ Analytical mindset with attention to detail
+ Ability to manage multiple stakeholders and operational tasks
+ Good Excel and reporting skills
Assistant Market Manager – International Markets
Trip Jack Pvt Ltd · MH, IN
Assistant Market Manager – Domestic Chains
Trip Jack Pvt Ltd · MH, IN