DigiFocal IT Solutions Pvt Ltd is hiring an Assistant Quality Assurance Manager who will also serve as a BPO Team Leader. Based in Thane, Maharashtra, this full-time role combines quality oversight with team leadership in a business process outsourcing setting. Responsibilities likely involve monitoring service standards, training staff, and ensuring operational efficiency while managing a team. The position requires experience in quality assurance methodologies and the ability to lead groups in a BPO context. Candidates should be adept at analyzing processes and implementing improvements while guiding team members. This role offers professional growth within an IT solutions environment, demanding a blend of analytical skills and people management expertise to maintain high service quality and team productivity.