Qure.ai has an opening for an Associate Director, Strategy & Operations in Mumbai, Maharashtra, for a full-time Customer Success Manager position. This role is focused on developing strategic frameworks and refining operational processes to elevate client success within the AI healthcare domain. You will design and implement success programs, analyze key performance data, and lead cross-functional initiatives to enhance service delivery and scalability. The position calls for strategic thinking, operational rigor, and experience in a dynamic technology environment. Ideal candidates hold advanced qualifications in business or a related field, possess a background in strategy and operations management, and demonstrate strong leadership capabilities. As an associate director, you will work with senior leadership to shape customer-centric strategies that support sustainable growth in the healthcare AI market.