Prima Equipment is hiring a Back Office Assistant (Service) to coordinate all service activities between customers and internal teams, ensuring timely execution and customer satisfaction. Responsibilities include quotation and order processing: preparing quotes for spares, service, or calibration after inquiries or visits, processing purchase orders, generating SOC or PI for advance cases, and following up via calls and emails. You will also coordinate with production, store, and technical departments for spare readiness, ensure proper material identification with stickers, and submit inspection reports. Additionally, billing duties involve generating payment receipts in Bitrix2. Based in Gujarat, India, this role requires strong coordination and attention to detail to streamline service workflows and documentation.