Back Office Executive – Sales Coordination & Administration

Faith Craft India Pvt. Ltd. is looking for a motivated and organized **Back Office Executive** to support our sales and administrative operations.

The ideal candidate will be responsible for lead follow\-ups, preparing quotations, maintaining company documents, coordinating with customers and the sales team, and handling regular back\-office activities.

Key Responsibilities

• Follow up with new and existing leads through phone calls, WhatsApp, and email.
• Maintain and regularly update lead and customer databases.
• Prepare and send quotations, proposals, and other business documents.
• Maintain and organize company records and documentation.
• Coordinate with the sales team for lead follow\-up and customer requirements.
• Track and update the status of leads and customer enquiries.
• Maintain proper records of quotations, follow\-ups, and business activities.
• Handle day\-to\-day back\-office and administrative tasks.
• Coordinate with customers and internal departments whenever required.
• Perform other office\-related tasks as assigned.

Requirements

• Good communication and interpersonal skills.
• Basic knowledge of MS Excel, MS Word, email, and WhatsApp.
• Good organizational and documentation skills.
• Ability to communicate and follow up with customers professionally.
• Attention to detail and ability to maintain accurate records.
• Ability to work independently and as part of a team.
• Freshers with good communication and computer skills are welcome to apply.

Preferred Skills

• Lead Follow\-up
• Customer Coordination
• MS Excel
• MS Word
• Email Communication
• Quotation Preparation
• Data Entry
• Documentation
• Back Office Operations

Job Type

Full\-time

Experience

0–2 years

Education

12th Pass or Graduate

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Work Location: In person