Back Office Executive- Sales

• *JOB DESCRIPTION**

• *Position:** Executive – Sales Back Office

• *Department:** Sales \& Marketing

• *Reports To:** Manager – Sales Back Office

• *Key Responsibilities**

• Process customer orders and maintain sales records.
• Coordinate with Production, Stores, Logistics, and Accounts for timely order execution and dispatch.
• Prepare daily and monthly sales reports and MIS.
• Follow up on pending orders, deliveries, and customer requirements.
• Prepare \& maintain customer databases, quotations, invoices, and sales documentation.
• Respond to customer queries and coordinate complaint resolution.
• Assist in monitoring sales targets and outstanding payments.

• *Qualification \& Experience**

• Graduate in any discipline; preference for Commerce or Business Administration.
• 1–3 years of relevant experience in sales coordination or back\-office operations.
• Knowledge of MS Excel, email, and ERP/SAP is preferred.

• *Key Skills**

Communication, coordination, computer proficiency, data accuracy and time management.

• *Key Performance Indicators (KPIs)**

• Accuracy of sales data and documentation.
• Timely order processing and reporting.
• Effective customer and interdepartmental coordination.
• Timely follow\-up on pending orders and deliveries.

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Benefits

• Provident Fund

Work Location: In person