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BPO Executive : International

Sagar FabricsMH, IN1d ago
Full-timevia indeed

Job Description

  • *Designation:** International BPO Executive
  • *Industry:** BPO / Customer Service
  • *Experience Required:** 0–2 Years
  • *Qualification:** HSC / Graduate preferred
  • *Salary:** ₹20,000 – ₹22,000 per month
  • *Employment Type:** Full\-Time

Job Overview

We are looking for a confident International BPO Executive to handle customer calls, respond to queries, provide service\-related assistance, and maintain professional communication with international customers.

Key Responsibilities

  • Handle inbound or outbound international customer calls.
  • Respond to customer queries professionally.
  • Provide accurate information about products or services.
  • Record customer interactions in the system.
  • Resolve basic customer issues or escalate them when necessary.
  • Follow communication scripts and company procedures.
  • Maintain service quality and customer satisfaction.
  • Meet assigned performance and quality targets.

Required Skills

  • Good spoken English
  • Customer Service and Call Handling
  • Basic Computer Knowledge
  • Problem\-Solving Skills
  • Active Listening
  • Communication and Interpersonal Skills
  • Flexibility to work in assigned shifts

Pay: ₹20,000\.00 \- ₹22,000\.00 per month

Benefits

  • Provident Fund

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Mumbai
Posted
1d ago
Source
Indeed