As a Branch Manager at VPRIDE HAIR AND SKIN CLINICS in AP, you will be the primary coordinator for patient care journeys. Your role encompasses engaging with both walk-in and scheduled patients to understand their concerns regarding hair, skin, and aesthetic goals, providing personalized consultations aligned with medical advice, and building trusting relationships to guide treatment decisions. You will educate patients thoroughly on procedures, expected outcomes, timelines, risks, and aftercare. A core function is treatment coordination, acting as the single point of contact to seamlessly schedule appointments, manage follow-ups, and facilitate communication between doctors, technicians, and patients throughout their cycle. Furthermore, you will handle financial counseling, particularly for high-value treatments, presenting detailed plans and supporting patients through the closing process to ensure informed consent and commitment.