Business Support Executive

• *Job Description :**

• *Company:** WeSage BPM

• *Job Type:** Full\-time \| In\-office

• *Experience:** Fresher \& Experienced (0\-2 years)

• *Shift:** Graveyard Shift

• *Joining:** Immediate

• *Job Overview :**

WeSage BPM is looking for enthusiastic and customer\-focused Business Support Executives to join our growing team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem\-solving skills.

• *Key Responsibilities:**

• Handle inbound and outbound customer calls
• Understand customer queries and provide accurate, timely solutions
• Maintain a positive and empathetic attitude with customers
• Document customer interactions and update records accurately
• Meet quality, productivity, and performance benchmarks
• Escalate complex issues to the concerned team when required
• Follow company processes and compliance guidelines

• *Required Skills \& Qualifications:**

• Excellent verbal and written communication skills
• Comfortable working in graveyard/night shifts
• Basic computer knowledge and typing skills
• Ability to work independently in a remote environment
• Customer\-oriented mindset with good listening skills
• Freshers are welcome; prior BPO/customer service experience is a plus

• *What We Offer:**

• Professional work environment
• Skill development and career growth
• Supportive team and management
• Competitive compensation
• 5 Days work week

• *Work Location:** In person

• *How to Apply:**

• *Call/WhatsApp:** \+91\-8460001175

• *Email your CV:** hr@wesagebpm.com

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Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location: In person