Access Home Lab Solutions is hiring a customer-oriented Call Centre Executive to manage all customer interactions and order processing for home lab services. Responsibilities include attending inbound calls, recording booking requests, and generating accurate orders in the system based on customer requirements. You must provide detailed information on test schedules, turnaround times, sample collection requirements, and pricing, with training available for these aspects. Coordination with the operations team for test allocation and scheduling ensures efficient logistics. The ideal candidate possesses strong communication skills, meticulous attention to detail, and a dedication to delivering excellent customer service, playing a critical role in linking customer needs with operational execution in a fast-paced environment.