Call Center Executive

As a Call Center Executive, you will be responsible for handling customer inquiries, resolving problems, and providing exceptional customer service. You will also be responsible for maintaining accurate customer records and ensuring customer satisfaction.

Responsibilities

• Answering incoming customer calls and providing accurate and timely information
• Responding to customer inquiries via phone in a professional and courteous manner
• Resolving customer complaints and issues, escalating to the supervisor if necessary
• Providing product information and assisting customers with their orders
• Maintaining customer records by updating account information
• Ensuring customer satisfaction by addressing customer concerns and resolving problems
• Meeting individual and team performance targets

Pay: ₹13,000\.00 \- ₹17,000\.00 per month

Work Location: In person