Call Center Executive

We are hiring Call Center Executive

Location: Sabine hospitals and research Centre, Tanur, Malappuram

• *Key Responsibilities:**

• Handle incoming and outgoing patient calls professionally.
• Respond to patient enquiries regarding appointments, departments, doctors, and hospital services.
• Schedule and confirm appointments.
• Provide accurate information about hospital services and procedures.
• Maintain call records and update patient information.
• Coordinate with relevant hospital departments for patient requirements.
• Follow up with patients when required.
• Handle complaints and escalate issues to the concerned department.
• Maintain a polite, empathetic, and professional communication style.

• *Skills Required:**

• Good communication and interpersonal skills.
• Basic computer knowledge.
• Good Malayalam and English communication skills; additional languages are an advantage.
• Patient\-friendly attitude.
• Ability to handle calls and multitask efficiently.

• *Qualification:**

• Any Bachelor’s Degree
• Diploma in Hospital Administration is preferred

**Experience**

• 1 \-2 year of experience

Freshers can also apply

Freshers with relevant qualification may also apply

Interested candidates are requested to send their updated resume to careers1@sabinehospitals.com or through indeed.

• *Contact email ID: careers@sabinehospitals.com**
• *Phone No:9249098256**

Work Location: In person