Zee High School is hiring a Call Centre Executive to serve as the first point of contact for patients. The role requires handling inbound and outbound calls, scheduling appointments, providing information about hospital services, managing patient inquiries, and ensuring a seamless patient experience. Excellent communication skills, patience, and a customer-centric approach are essential. Specific responsibilities include addressing inbound calls regarding consultations, eye examinations, surgeries, treatments, and hospital services; making outbound calls for appointment confirmations, follow-ups, patient feedback, and promotional campaigns; responding professionally to patient queries; and providing accurate information about doctors, schedules, and services to facilitate informed decisions.