Hamari Dairy, a company specializing in milk collection software, invites applications for a Calling & Operations Executive based in Bagru, Rajasthan. This full-time call center role involves a blend of outbound and inbound communication related to dairy supply chain operations. You will contact farmers or collection centers to verify data, troubleshoot software issues, and provide guidance on using the platform effectively. Additionally, you will handle operational queries, update system records, and escalate technical problems to the support team as needed. The position requires clarity in explaining technical processes in simple terms, resilience in managing repetitive queries, and accuracy in data handling. You will work closely with the operations department to ensure smooth daily functioning of the milk collection network. Your contributions help maintain the efficiency of a critical agricultural software system, supporting the livelihood of dairy producers in the region.