Chat Customer Support Executive (Non-Voice Process)

We are looking for customer\-focused and enthusiastic individuals to join our customer support team as **Chat Customer Support Executives**. The ideal candidate should have strong written communication skills, good typing speed, and the ability to handle customer queries professionally through chat and other digital communication channels.

• *Job Details:**

• **Job Title:** Chat Customer Support Executive
• **Location:** Ahmedabad, Gujarat (Makarba, Near S.G. Highway)
• **Experience:** 6 Months – 3 Years
• **Salary:** ₹26,000 – ₹38,000 per month
• **Qualification:** Minimum High School Diploma / 12th Pass
• **Work Mode:** Work From Office
• **Process:** Non\-Voice / Chat Support
• **Shift:** 24/7 Rotational Shifts

• *Key Responsibilities:**

• Handle customer queries through live chat, email, text, and social media platforms.
• Provide accurate information and resolve customer concerns through written communication.
• Maintain professional, polite, and customer\-friendly conversations.
• Manage multiple customer chats while ensuring timely responses.
• Understand customer issues and provide appropriate resolutions.
• Escalate complex queries to the concerned team whenever required.
• Maintain customer satisfaction and service quality standards.

• *Required Skills:**

• Excellent written English communication skills.
• Good typing speed with strong grammar and spelling accuracy.
• Basic computer knowledge and familiarity with email and internet applications.
• Strong problem\-solving and multitasking abilities.
• Customer\-focused attitude with patience and empathy.
• Flexibility to work in rotational shifts, including night shifts and weekends.

• *Eligibility Criteria:**

• Minimum 6 months to 3 years of customer service experience.
• Freshers with excellent written communication skills may also apply.
• Willingness to work from the Ahmedabad office.
• Candidates must be comfortable with 24/7 rotational shifts.

• *Interested candidates can apply now!**

Pay: ₹26,000\.00 \- ₹38,000\.00 per month

Work Location: In person