Chat Support Executive

• *chat support executive** responds to customer questions, fixes problems, and shares product details through live text chat or messaging apps.

Core Responsibilities

• **Answer Chats:** Reply to customer messages fast and clearly.
• **Fix Issues:** Help customers troubleshoot problems with orders, accounts, or products.
• **Multitask:** Handle two to four chat conversations at the same time.
• **Log Details:** Update customer records and interaction notes in the company's CRM system.
• **Escalate Cases:** Pass tough or technical problems up to senior team members.

Required Skills \& Qualifications

• **Education:** High school diploma (12th pass) or a college degree.
• **Writing Skills:** Great grammar, spelling, and a friendly tone in text.
• **Typing Speed:** Fast and accurate typing ability.
• Age criteria 18 to 29 years

• *Patience \& Empathy:** Ability to stay calm and polite with upset customers.

Pay: ₹10,093\.32 \- ₹33,229\.92 per month

Work Location: In person