Chat Support Executive at Mervice Infotech Private Limited — Kolkata | Apply 2026 | 3rangaM
Chat Support Executive
Mervice Infotech Private LimitedWB, IN1d ago Full-timevia indeed
Job Description
- Handle customer queries via chat in a professional and timely manner
- Provide accurate information about products, services, and policies
- Resolve customer complaints and escalate issues when required
- Maintain proper records of customer interactions
- Achieve daily/weekly productivity and quality targets
- Follow company guidelines and standard operating procedures (SOPs)
- Ensure customer satisfaction with effective communication
- Good written communication skills in English (mandatory)
Basic computer knowledge and typing speed
Ability to multitask and work in a fast\-paced environmentCustomer\-oriented mindsetPrior experience in chat/email support (preferred but not mandatory)- Written Communication
- Problem\-Solving
- Customer Handling
- Time Management
Pay: ₹10,000\.00 \- ₹13,000\.00 per month
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Kolkata
- Posted
- 1d ago
- Source
- Indeed