Job Description

*Client Relationship Executive \| PropCheckup Home Inspection Services (propcheckup.com)**

Generated and qualified leads through various channels, including customer referrals, online inquiries, and partner networks.
Conduct regular follow\-ups with prospective clients to convert inquiries into confirmed inspections.
Promote PropCheckup's home inspection services and educate customers on the benefits of professional property inspections.
Understand customer requirements and recommend suitable inspection packages based on property type and client needs.
Prepare and share quotations, proposals, and service details with prospective clients.
Coordinate with Home Inspection Officers and Operations teams for inspection scheduling and execution.
Maintain accurate customer records, lead databases, and sales reports using CRM tools and Excel.
Manage customer communications through phone calls, emails, and messaging platforms.
Address customer queries and provide timely updates regarding inspection schedules and report delivery.
Build and maintain strong relationships with homebuyers, property owners, real estate consultants, and channel partners.
Track lead status, conversion rates, and business performance metrics to support sales targets.
Assist in customer retention initiatives and contributed to repeat business opportunities.
Collaborate with internal teams to ensure smooth service delivery and customer satisfaction.
Contribute to business growth by identifying new opportunities and supporting marketing and business development activities.