Client Servicing Manager – Advertising & BTL Operations

Job Title

Client Servicing Manager – Advertising \& BTL Operations

Location

Basavanagudi, Bengaluru

Job Summary

We are looking for a dynamic and experienced Client Servicing Manager with a strong background in the advertising industry, specifically in POSM, POP, Signages, Branding and BTL activities. The candidate will be responsible for managing client relationships, understanding project requirements, coordinating with internal teams and vendors and ensuring smooth execution of branding and marketing deliverables.

Key Responsibilities

• Manage and maintain strong client relationships
• Understand client requirements and coordinate project execution accordingly
• Handle end\-to\-end execution of POSM, POP, signage, branding and BTL activities
• Coordinate with design, production and operations teams for timely delivery
• Prepare project timelines, quotations and execution plans
• Conduct regular follow\-ups with clients and provide status updates
• Ensure quality control and client satisfaction throughout the project lifecycle
• Coordinate with vendors, fabricators and installation teams
• Support business growth through client retention and upselling opportunities

Required Skills \& Experience

• Experience in advertising agency/client servicing role
• Strong knowledge of POSM, POP, Signages, Branding and BTL activities
• Excellent communication and coordination skills
• Ability to manage multiple projects simultaneously
• Good vendor management and client handling experience
• Strong problem\-solving and negotiation skills
• Proficiency in MS Office and project coordination

Preferred Experience

• 5–8 years of relevant experience in advertising/branding agencies
• Experience handling retail branding and activation projects is an added advantage

Qualification

Any Graduate / MBA preferred

Work Location

Bengaluru

Pay: ₹30,000\.00 \- ₹40,000\.00 per month

Application Question(s)

• How many years of hands\-on experience do you have in Client Servicing within Advertising, Branding, POSM, POP, Signage, or BTL activation projects?
• Have you independently managed end\-to\-end branding/POSM/BTL projects, including client coordination, vendor management, production, and execution?
• Do you have experience working with advertising agencies, branding agencies, production houses, or marketing activation companies?

Work Location: In person