Clinical Supply Chain Senior Associate – Development Supply Chain Technologies (DSCT)

India \- Hyderabad

JOB ID: R\-245868 LOCATION: India \- Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 01, 2026 CATEGORY: Supply Chain

• *Role Descriptio****n**

You will report to the Manager, Development Supply Chain, and support the Development Supply Chain Technologies team (DSCT) in managing a customized ERP system designed to distribute investigational products to clinical sites. Your role involves collaborating with cross\-functional and global teams to ensure that processes are dependable, compliant, andaccurate, while also enhancing discipline, process rigor, and transparency.

• *Performance \& Process Management**

• Keep business processrelatedprocedures up to date and inspection ready.
• Support rootcause analysis and ongoing process improvement initiatives.
• Support the globalteam during audits and inspections.
• *Cross\-Functional \& Global Collaboration**

• Collaborate with Clinical Supply Chain, Clinical Study Teams, Quality, and DTI.
• *Compliance \& Governance**

• Ensure execution in compliance with all applicable regulatory guidelines and Amgen procedures.
• Provide support for deviation management, change control processes, risk assessments, and ensuringinspectionreadiness.
• *Roles \& Responsibilities**

Under general guidance of (Sr.) Manager/Manager, manage the following key responsibilities:

• Manageintake process for tickets in ServiceNow assigned to the DSCT resolver group byallocatingtickets appropriately and categorizing them by root cause for metrics tracking and visibility.
• Monitor Clinical Data Quality reports to uphold SAP system data integrity.
• Oversee and update Clinical Customer Master data within the SAP system to ensure precise andtimelyshipment of finished clinical goods todesignatedsites.
• Help manage the DSCT team dashboardand attendweeklyteammeetings.
• Attend DSCT weekly system issue meetings.
• Help oversee the resolution of shipment issues for Investigational Product to clinical sites and aid in the reconciliation process.
• *Functional Skills**

Must\-Have Skills

• Proficient in SAP Order to Cash and/or Plan to Stock processes.
• Experienced with information systems management platforms, such as Service Now.
• Proficient in using data query tools such asSynitiandPower BI.
• Experienced with process automation tools, robotic process automation, and basic artificial intelligence (AI) functions.
• *Basic Qualifications**

• Bachelor’s degree or Master’s degree with 5\+ years ofERPor Information Systems experience