Salesforce offers a full-time, commission-based position titled Customer Success Manager, Associate-Informatica in Bengaluru, Karnataka, India. Although the formal job family is Account Executive, the role emphasizes customer success initiatives specifically around Informatica solutions. The associate will work to ensure clients effectively utilize Informatica products, driving adoption, satisfaction, and renewal. Responsibilities include onboarding new customers, providing proactive support, identifying expansion opportunities, and serving as a liaison between clients and technical teams. This position requires strong communication skills to articulate value and address client needs in a data management context. The commission component ties compensation to performance metrics like retention and growth. Based in Bengaluru, the role involves managing a portfolio of accounts, collaborating with sales and support teams, and contributing to the overall success of Informatica's footprint within Salesforce's ecosystem. It is a hybrid position blending customer advocacy with account management.
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Wipro · TS, IN