The Credit Controller is tasked with recovering overdue payments from individuals and companies, while maintaining accurate and up-to-date financial accounts. Core responsibilities include contacting customers with outstanding balances, achieving monthly collection targets, monitoring credit ages and limits, sending pre-emptive notifications, escalating unresolved disputes, distributing monthly ledger statements, and preparing reports for cases requiring direct visits. The role demands effective communication skills to manage customer interactions, persistence in securing payments, and meticulous attention to detail to ensure account accuracy. Successful candidates will demonstrate the ability to handle high-volume collections, prioritize outstanding cases, and contribute to the company’s cash flow health by minimizing overdue receivables through systematic follow-up and process adherence.