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CRM Executive at Ticknetwork pvt Ltd — Chennai | Apply 2026 | 3ranga
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CRM Executive Full-time via indeed
*Job Title:** CRM Executive
Experience: 1 to 5 year
*Industry:** Manufacturing
Salary: 25k
Immediate joining
We are looking for a CRM Executive to manage customer relationships, maintain customer data, and support sales and service teams. The role involves handling customer inquiries, updating CRM records, tracking customer interactions, and ensuring customer satisfaction.
Maintain and update customer information in the CRM system. Handle customer inquiries and provide timely responses. Coordinate with sales, production, and service teams to resolve customer issues. WhatsApp Community
Track customer orders, follow\-ups, and feedback.
Generate CRM reports and customer activity reports.
Ensure accurate documentation of customer communications.
Support customer retention and relationship\-building activities.
Monitor customer satisfaction and escalate concerns when required. Bachelor's degree in Business Administration, Marketing, or a related field. 2–3 years of experience in CRM, customer service, or sales support. Good communication and interpersonal skills. Proficiency in CRM software and Microsoft Office. Strong organizational and data management skills. Ability to work effectively with cross\-functional teams. Knowledge of manufacturing processes and customer order management. Problem\-solving and customer\-focused approach. Attention to detail and accuracy. Pay: ₹20,000\.00 \- ₹25,000\.00 per month
Benefits Food provided Health insurance Provident Fund Job Overview
Job type Full-time
Work mode On-site
Location Chennai
Posted 1d ago
Source Indeed