CSA (Customer Service Associate)

Key Responsibilities of Service Associate

• *Customer Service:**

\* Greet customers in a friendly and courteous manner.

\* Assist customers with ticket purchases and provide information on showtimes and seating.

\* Handle customer inquiries and resolve any issues or complaints promptly and professionally.

\* Provide assistance to patrons with disabilities or special needs.

• *Ticketing and Box Office:**

\* Operate the ticketing system to sell and print tickets.

\* Manage cash, credit, and other forms of payment accurately.

\* Balance the cash register at the beginning and end of shifts.

**Concessions**

\* Prepare and serve food and beverages, including popcorn, candy, and drinks.

\* Upsell promotional items and combo deals to customers.

\* Maintain cleanliness and organization of the concession stand.

\* Ensure compliance with food safety and sanitation standards.

**Ushering**

\* Check and collect tickets at the theater entrance.

\* Assist patrons in finding their seats and ensure the auditorium is clean and orderly.

\* Monitor the theater during showings to ensure a safe and enjoyable experience.

\* Assist in crowd control during busy times and special events.

\* Cleanliness and Maintenance

Report any maintenance or safety issues to management promptly.

**Team Collaboration**

\* Work collaboratively with other team members to ensure smooth operations.

\* Participate in team meetings and training sessions.

\* Assist with special events and promotions as needed.

Education

12 Pass or Graduation

Pay: ₹16,000\.00 \- ₹22,000\.00 per month

Benefits

• Food provided
• Health insurance
• Life insurance
• Provident Fund

Work Location: In person