Based in Bengaluru, ZEISS India operates across multiple sectors including Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care, and Sports & Cine Optics. The company maintains three production facilities, an R&D center, Global IT services, and around 40 sales and service offices in Tier I and Tier II cities, employing over 2200 people with more than 25 years of continuous investment in India. The Customer Care Administrator role involves direct engagement with customers to provide assistance, resolve complaints, answer questions, and process orders. Candidates should possess a strong desire to help people and deliver exceptional service within this rapidly expanding organization.