Based in Kerala, this full-time, in-person Customer Care Assistant role at S V GROUP involves managing the complete customer lifecycle for vehicle sales and service. Core duties include scheduling and confirming appointments for test drives and maintenance, promptly addressing customer complaints by logging issues and collaborating with management for swift resolution, and conducting follow-up calls or surveys post-purchase or repair to gauge satisfaction. The monthly compensation ranges from ₹12,000 to ₹17,000. Employees receive a Provident Fund benefit. The position requires a proactive individual capable of handling high-volume interactions with empathy and efficiency to enhance customer loyalty and operational responsiveness.