*Job Title: Customer Care Executive – Social Media \& Call Support**
*Salary:** ₹10,000 – ₹15,000 per month
*Job Responsibilities:**
Handle customer queries received through Facebook, Instagram, WhatsApp, and other social media platforms.
Resolve customer concerns and provide accurate information via calls and chats.
Follow up with customers to ensure timely issue resolution.
Maintain records of customer interactions and feedback.
Coordinate with internal teams to provide effective customer support.
*Requirements:**
Excellent verbal and written communication skills.
**Advanced\-level English proficiency is mandatory**, as the role involves professional communication with customers through calls, chats, and social media platforms.
Basic knowledge of social media platforms.
Strong customer\-handling and problem\-solving skills.
Ability to handle calls confidently and professionally.