Customer Care Executive/ Chat Support

Job description

Designation: Chat Support Executive /Merchant Support Specialist

Positions: 4

Role: Chat Support

Location: Sector 62, Noida

Experience Required: 0 to 2 Years

Qualification: Any Graduate Degree/Diploma

Joining: Within 30 Days (Immediate Joiners Preferred)

Salary: As per industry standard

Job Descriptions

1\. Support customers to understand our product and service.

2\. Support customers to use our products and services.

3\. Resolve their day\-to\-day quires.

4\. Manage, maintain and update support documents.

Skills

1\. Good analytical skills and a problem solver.

2\. Must have good in English communication (verbal and written).

3\. Must be a self\-motivated, smart working person with good attitude to work in team and individually.

4\. Comfortable for rotational shift.

5\.Basic understanding of MS Excel

6\. Basic understanding of any coding language.

Job Type: Full\-time

Work Location: In person