As a Customer Care Executive at Cuatro Labs Pvt Ltd in Gujarat, you will serve as the main contact for customers, handling inquiries promptly and professionally via phone, email, and chat. Your responsibilities include efficiently resolving complaints, providing accurate information on products and policies, and meticulously recording interactions in CRM systems. You will escalate complex issues to relevant departments and follow up to ensure customer satisfaction. Meeting targets for response times and satisfaction metrics is required, along with identifying customer needs to recommend suitable services and staying updated on company offerings. The monthly salary ranges from ₹12,500 to ₹21,000.