Customer Care Executive

• *Job description:**

• *Location\-** Vadodara

• *Shift\-**Night Shift

• *Experience\-** Fresher to 1 Years

• *Job Description:**

We are looking for a dedicated and customer\-focused Customer Support Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience through excellent communication and problem\-solving skills.

• *Key Responsibilities:**

• Respond to customer queries via phone, email, or chat in a timely and professional manner
• Resolve customer complaints and escalate issues when necessary
• Maintain records of customer interactions and follow up as required
• Coordinate with internal teams to ensure customer satisfaction
• Meet quality and performance standards set by the organization

• *Skills Required:**

• Excellent communication and interpersonal skills
• Active listening and empathy
• Time management and multitasking
• Professional attitude and teamwork

Language

• English (Preferred)

Location

• Vadodara, Gujarat (Preferred)

Shift availability

• Night Shift (Preferred)

Work Location: In person