We are looking for a **Customer Care Executive** to provide excellent customer support by handling inquiries, resolving issues, and ensuring customer satisfaction through professional communication and service. The ideal candidate should possess good communication skills, customer handling abilities, and a positive attitude.
*Key Responsibilities**
Handle customer inquiries through calls, emails, and other communication channels.
Provide accurate information regarding company products and services.
Resolve customer concerns and coordinate with internal teams when required.
Follow up with customers to ensure satisfaction and service quality.
Maintain customer records and update reports regularly.
Ensure professional and positive communication with customers at all times.
*Qualifications**
BCA / B.Sc Computer Science / B.Com / M.Com
Freshers and experienced candidates can apply.
*Requirements**
Good communication skills in Malayalam and English.
Basic computer knowledge and familiarity with MS Office.
Strong customer handling and interpersonal skills.