The Customer Care Executive at Minus Clinic is responsible for driving customer engagement and conversions through proactive communication. Key tasks include making outbound calls from provided leads, answering inquiries about weight-loss programs, diet plans, and other services, and clearly explaining clinic packages and treatment benefits. You will schedule and confirm appointments with doctors, nutritionists, or counselors, follow up with interested prospects, and maintain accurate customer records in the CRM system. Handling concerns professionally, escalating issues when necessary, and encouraging clinic visits to convert inquiries into memberships are essential. The role requires excellent communication and convincing skills, pleasant phone etiquette, and basic computer proficiency with MS Office and CRM software to effectively manage client interactions and support clinic growth.