Customer Care Executive

• *Job Title:** Customer Care Executive
• *Company:** Nidharshana Sarees
• *Location:** Bengaluru

• *Job Responsibilities:**

• Handle customer inquiries through phone calls, WhatsApp, and other communication channels.
• Provide accurate information about products, orders, and services.
• Resolve customer complaints and ensure timely follow\-up.
• Coordinate with showroom and internal teams to address customer requirements.
• Maintain customer records and update CRM/Excel reports.
• Deliver excellent customer service and build positive customer relationships.
• Assist with order tracking, exchanges, and other customer support activities.

• *Requirements:**

• Any graduate or undergraduate.
• Good communication skills in Kannada, English, and Hindi (preferred).
• Basic computer knowledge (MS Office/Excel).
• Customer service experience is preferred, but freshers with good communication skills can also apply.
• Positive attitude, patience, and problem\-solving skills.

• *Salary:** As per company standards (based on experience).

• *How to Apply:**

Interested candidates can send their resume or contact the HR Team at Nidharshana Sarees.

Pay: ₹10,000\.00 \- ₹17,000\.00 per month

Work Location: In person