Customer Care Executive

• *Pay:** ₹29,920\.00 \- ₹34,420\.00 per month

Job description

Job Opening – Customer Service Executive (US Healthcare Voice Process)

Process: UHC (UnitedHealthcare) – US Healthcare Customer Service

Job Type: Full\-time

Shift: US Shift (Night Shift)

Process Type: Voice (Inbound Customer Service)

\- 5 days working 2 rotational week offs.

Salary: 24\.9k\- 34\.4k

Job Description

Customer Service Executives for the UHC (UnitedHealthcare) process. This is a US healthcare customer service voice process where you will interact with customers over phone calls and provide support regarding their healthcare\-related concerns.

As a Customer Service Executive, you will

\* Handle inbound customer calls professionally and efficiently.

\* Assist customers with queries related to healthcare plans and insurance benefits.

\* Help members understand claim status, eligibility, coverage, and policy details.

\* Provide accurate information regarding healthcare services and benefits.

\* Resolve customer concerns while maintaining high\-quality customer service standards.

\* Document customer interactions accurately in the system.

\* Follow company policies, compliance guidelines, and process requirements.

Eligibility

\* Excellent English communication skills.

\* Strong problem\-solving and customer handling skills.

\* Comfortable working in US night shifts.

\* Basic computer knowledge and typing skills.

Perks \& Benefits

\* One\-way cab facility provided by the company.

\* Competitive salary package.

\* Opportunity to work with a leading US healthcare process.

\* Professional work environment with career growth opportunities.

\* Training and continuous learning support.

Benefits

• Provident Fund

Work Location: In person

Pay: ₹24,920\.00 \- ₹34,420\.00 per month

Benefits

• Provident Fund

Work Location: In person