Customer Care Executive

• *Key Responsibilities:**

• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem\-solving mindset.
• Log customer interactions and track follow\-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

• *Job Requirements:**

The minimum qualification for this role is **below 10th** and **0 \- 0\.5 years of experience**. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a **6 days working** week during the **Day** shift.

• *Other Details**

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 \- 6 months of experience.

• *More about this Customer Support Call Center Executive job**

• **Can freshers or experienced candidates apply for this Customer Support Call Center Executive role?Ans :** Candidates who have All Education levels with 0\-1 years of experience can apply for this Customer Support Call Center Executive role.
• **Is this job open for all genders?Ans :** Yes, this Customer Support Call Center Executive job is open for both male and female candidates.

Pay: ₹9,900\.00 \- ₹16,500\.00 per month

Work Location: Hybrid remote in Jaipur, Rajasthan