Customer Care Executive

• *Job Title: Customer Support Executive**

• *Key Responsibilities:**

• Address customer concerns and provide timely resolutions to queries.
• Develop a thorough understanding of the company's products and services to assist customers effectively.
• Respond to customer inquiries and provide prompt support.
• Coordinate with internal teams to ensure timely resolution of customer issues.
• Collect customer feedback and identify opportunities to upsell products and services.
• Maintain accurate and timely records of all customer interactions.
• Achieve individual sales targets consistently.

• *Required Skills \& Qualifications:**

• Excellent communication and interpersonal skills.
• Proficiency in spoken and written English and Hindi is mandatory.
• Knowledge of additional languages will be an added advantage.
• Flexibility to work rotational shifts, including night shifts.

• *Educational Qualification:** 12th pass or graduate.

• *Experience Required:** Freshers and experienced candidates are welcome.

• *Shift Timing:** 9 hours, including a 1\-hour break.

• *Working Days:** 6 days a week, with 1 rotational weekly off.

Pay: ₹18,000\.00 \- ₹25,000\.00 per month

Benefits

• Provident Fund

Work Location: In person